Cannot connect / blinking white

If LED is blinking white that means hardware error. It may happen during incorrect sensor data reading or sensor/memory failure.

Step 1

In most cases you can easily solve this problem by rebooting the device.

  1. Reboot Atmotube by pressing button for ~7.5 seconds. Check "How to reboot Atmotube"
  2. In most cases you can easily solve this problem by rebooting the device.

Step 2

If you device is blinking again right after smartphone connection, please follow the procedure:

  1. Check for firmware update
  2. Reboot Atmotube by pressing button for ~7.5 seconds. Check “How to reboot Atmotube
  3. Start firmware update

If new firmware is not available and the problem still exists, please contact us.


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